Teams, is a group of people handling calls from the same area (thematic, location).
You can find the Teams tab under Settings -> Teams.
2. To add a team, select the Add button.
3. Enter the team name, email address, and select members. To confirm, choose Create a team.
4.
After approval, the team is ready. To edit it, double-click on it.
5. Edit the fields you need and click Save changes.
