If you don’t see the widget on your website it means you didn’t install the plug. Go to the callback24.io/integrations, website, check if we are integrated with your system, and download and install the plug. If you installed everything correctly, check in the Customer panel if, in the Service bookmark, a service is turned on. If you still don’t see the widget on your website – contact us.

A problem with making calls

1. Check if you have installed the plug correctly on your website.
2. Check if you have created the service correctly.
3. Check if you have installed the mobile application on your phone, which is attributed to the service.
4. Check if you have given the necessary consent during the installation of a mobile application.

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