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FAQ
FAQ
By Aleksandra
1 author
23 articles
Appsumo FAQ
Package and App-related Questions
How can I extend the package?
What if my package ends?
How can I buy a package?
Why is the mobile app not ringing?
Where can I download a Callback24 mobile application on my phone?
Call and Consultant - related Questions
What in the situation when consultants can’t answer the phone?
What in the situation when I have less than 120 calls and more than 500 calls?
How many consultants can be added?
Can I reduce the call access from abroad?
How will I know that a customer has scheduled the call?
Widget - related Questions
Why doesn't the widget appear on my website?
What is the difference between installing via the plug and code?
Why does the “call me back later” announcement appear on the widget?
Can I add the chat to the widget?
How do I change the colour and the text on the widget?
Department - related Questions
What are the departments?
Can I attribute more consultants to one department?
Domain and Installation - related Questions
How can I add a second and a next domain? (service)
What is the difference between an interactive mode and an offline mode?
Call Management and Features
What is call tracking?
What is call tagging?
How can I schedule calls in the calendar?
