Appsumo FAQ
Aleksandra Strugalska avatar
Written by Aleksandra Strugalska
Updated over a week ago

Q: Can I use Callback24 if I'm based in South Africa?

A: Yes, Callback24 is designed to work globally, including South Africa.

Q: Can I use Callback24 for my clients?

A: Yes, you can use Callback24 for your clients. It's recommended to purchase separate licenses for each client for better organization and management.

Q: Can this service be attached to a local number?

A: Callback24 is primarily designed to work with mobile phones using Android or iOS. It does not directly attach to local numbers.

Q: Is Callback24 white-labeled?

A: Yes, Callback24 offers a white label solution that allows you to remove the Callback24 branding from the popup on your website.

Q: Does Callback24 work with WordPress websites?

A: Callback24 works on any website, not just WordPress. You just need to add the code snippet to the <header> section of your site or use Google Tag Manager for easier implementation.

Q: Does Callback24 record calls?

A: No, Callback24 does not support call recording due to Google Play policy restrictions.

Q: Is Callback24 available in French language?

A: Yes, Callback24 offers French language support.

Q: Can I assign one user to multiple domains?

A: Yes, you can assign one user to multiple domains within the Callback24 dashboard.

Q: How many phone numbers can be connected?

A: With Tier 1, you can connect up to 10 users, while Tier 2 allows you to connect an unlimited number of users.

Q: Does Callback24 work in Europe, especially Germany?

A: Yes, Callback24 is available and fully functional in Europe, including Germany.

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