Q: Can I use Callback24 if I'm based in South Africa?
A: Yes, Callback24 is designed to work globally, including South Africa.
Q: Can I use Callback24 for my clients?
A: Yes, you can use Callback24 for your clients. It's recommended to purchase separate licenses for each client for better organization and management.
Q: Can this service be attached to a local number?
A: Callback24 is primarily designed to work with mobile phones using Android or iOS. It does not directly attach to local numbers.
Q: Is Callback24 white-labeled?
A: Yes, Callback24 offers a white label solution that allows you to remove the Callback24 branding from the popup on your website.
Q: Does Callback24 work with WordPress websites?
A: Callback24 works on any website, not just WordPress. You just need to add the code snippet to the <header> section of your site or use Google Tag Manager for easier implementation.
Q: Does Callback24 record calls?
A: No, Callback24 does not support call recording due to Google Play policy restrictions.
Q: Is Callback24 available in French language?
A: Yes, Callback24 offers French language support.
Q: Can I assign one user to multiple domains?
A: Yes, you can assign one user to multiple domains within the Callback24 dashboard.
Q: How many phone numbers can be connected?
A: With Tier 1, you can connect up to 10 users, while Tier 2 allows you to connect an unlimited number of users.
Q: Does Callback24 work in Europe, especially Germany?
A: Yes, Callback24 is available and fully functional in Europe, including Germany.